Have you ever heard someone say:
“You can’t over communicate.”
Do you agree or disagree?
According to author and speaker Scott Ginsberg, here are a few reasons to disagree if you want clients/customers to view you as an “approachable salesperson.”
You can talk too much.
Which means you’re not listening that much.
You can listen too actively.
Which comes off as annoying and fake.
You can ask too many questions.
Which turns you into an interrogator.
You can be around too much.
Which might give someone the impression that you’re spying on her.
You can violate someone’s boundaries.
Which makes them feel uncomfortable.
You can use someone’s name too often.
Which appears unnecessary, forced and inauthentic.
You can check up on people too much.
Which demonstrates a lack of trust and unwillingness to relieve ownership.
What do YOU think?
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